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Receive your tax credits for the Development of E-Business (CDAE)

E-Business (CDAE)

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What is the E-Business tax credit ?

Note : This content applies for the financial years starting before January 1, 2025. After that date, the new CDAEIA program enhanced it with the requirement of a “significative part of AI”. We added to this page comparisons between the two programs.

The E-Business tax credit is a Quebec government incentive administered by Investissement Québec to support companies operating in the information technology and digital services sectors. It provides a refundable tax credit of 24% plus a non-refundable credit of 6%, for a total 30% on eligible employee salaries.

Also named CDAE, from its original French name Crédit au Développement des Affaires Électroniques, the program is designed for companies developing or integrating e-business solutions such as ERP systems, e-commerce platforms, SaaS applications, and digital infrastructure. It also covers activities related to system evolution and maintenance of such systems.

Eligible salaries are capped at $83,333 per employee, allowing up to $20,000 refundable and $5,000 non-refundable credits per employee annually.

By significantly reducing labor costs, the CDAE helps companies scale operations, invest in digital innovation, and strengthen competitiveness in areas such as AI and cybersecurity.

Who can benefit from the CDAE tax credit?

The E-Business (CDAE) tax credit is designed for companies whose core activities are in information technology and digital services.

It primarily benefits businesses that:

  • Develop software applications, SaaS platforms, or digital products
  • Build or manage e-commerce systems and transactional platforms
  • Design and implement ERP systems or internal business tools
  • Provide IT consulting, systems integration, or digital transformation services
  • Operate in areas such as cloud computing, data infrastructure, cybersecurity, or AI-related solutions

To benefit, companies must have a structured and consistent IT activity base, not occasional or secondary digital work. In practice, this means the majority of revenue and operations must be tied to eligible IT activities.

The CDAE is particularly advantageous for:

  • Growing tech companies scaling their development teams
  • Established IT firms with recurring development and related maintenance activities
  • Companies investing heavily in digital product development and infrastructure

Even companies already claiming Canada Revenue Agency SRED can benefit. When properly structured, CDAE can complement other incentives and significantly increase total tax recovery.

What are the eligibility criteria for the E-Business tax credit?

To qualify for the E-Business (CDAE) tax credit, companies must meet strict financial and operational criteria:

  • At least 75% of total gross revenue must come from the IT sector, including activities such as software or website development, systems design, and digital solutions
  • At least 50% of revenue must be generated from eligible NAICS codes (e.g., 541514, 541515, 511211, 511212, and in some cases 561320 and 561330)
  • At least 75% of revenue must come from arm’s length clients or from services and applications used exclusively outside Quebec
  • The company must employ a minimum of 6 eligible employees for the entire the fiscal year
  • Each eligible employee must:
    • Spend at least 75% of their time on eligible activities
    • Work a minimum of 26 hours per week
    • Be employed for at least 40 weeks per year

In addition to complying with all required revenue ratios, the company must maintain a permanent establishment in Quebec.

These criteria are strictly enforced by Investissement Quebec, and failure to meet any one of them will disqualify the entire claim.

The E-Business tax credit can also be combined with Canada Revenue Agency SR&ED and other incentives, allowing companies to recover up to ~84% of eligible salaries when properly structured.

Key Differences Between CDAE and SRED

While both E-Business and SR&ED are tax incentives, they serve different purposes and target different types of activities.

CDAE focuses on:

  • Commercial IT and digital business activities
  • Software and platform development
  • Consulting services related to development and implementation of E-Business solutions

SRED focuses on:

  • Scientific research and experimental development
  • Technological uncertainty and innovation
  • R&D projects requiring experimentation and systematic investigation

Key distinction:

CDAE tax credit supports business-driven digital production, while SRED supports innovation-driven research activities.

In many cases, companies can benefit from both programs simultaneously, maximizing their total tax recovery.

Key Differences Between CDAE and CDAEIA

CDAEIA is the evolution of the CDAE program that focuses specifically on artificial intelligence.

CDAE:

  • Broad eligibility for IT and e-business activities
  • Covers software, e-commerce, and digital systems

CDAEIA:

  • Same activities as for CDAE but now requires AI development and data-driven technologies
  • Requires specialized AI-related activities and expertise

Key difference:

CDAE tax credit applies to general digital business activities, while CDAEIA targets companies working specifically in artificial intelligence and advanced data solutions.

To qualify for CDAEIA, companies that used to claim CDAE have a big hurdle to overcome: to integrate a significant portion of artificial intelligence.

How to calculate the CDAE tax credit

The CDAE tax credit is calculated based on eligible employee salaries.

The structure typically includes:

  • A refundable tax credit (e.g., 24%)
  • A non-refundable tax credit (e.g., 6%)

Eligible salaries are subject to an annual cap per employee.

Example:

If an employee earns $80,000 in eligible salary:

  • Refundable portion: 24% → $19,200
  • Non-refundable portion: 6% → $4,800

Total potential credit: $24,000

The total dollar claim depends on:

  • Number of eligible employees
  • Salaries of eligible employees
  • Compliance with program requirements

How to apply for the E-Business tax credit

Applying for the E-Business tax credit or CDAE involves multiple steps and coordination with government authorities.

Step 1: Track eligible activities

Maintain detailed records of employee time and project involvement.

Step 2: Obtain the eligibility certificates

a) Company Certification

Submit an application to confirm that your company qualifies for the program.

b) Employee Certification

Ensure that eligible employees are properly classified and documented.

Step 3: Examination of the claim by Investissement Quebec

Investissement Québec reviews financial documents (financial statements, trial balances, sales journals, contracts, invoices, timesheets, etc.) to verify eligibility and may conduct a company visit, either in person or via videoconference.

Step 4: Required Fees

Pay the required fees to Investissement Québec for the certificates.

Step 5: File tax credit claim

Include the CO-1029.8.36.DA tax schedules and certificates in your corporate tax return.

Due to the complexity of the process, many companies rely on specialized consultants to ensure accuracy and maximize their claim.

Work with our E-Business consultants?

Emergex is the business consulting firms that possibly filed the greatest number of E-Business tax credit claims with Investissement Quebec since the program’s creation in 2008.

Maximizing your CDAE or E-Business claim requires more than just meeting eligibility criteria. It requires strategy, planning, organization, documentation, and optimization.

Emergex consultants help you:

  • Identify all eligible activities and employees
  • Reorganize your corporate structure to meet revenue criteria and obtain eligibility
  • Ensure full compliance with program requirements
  • Combine CDAE tax credit with other incentives like SRED, with the help of our SRED consultants
  • Reduce the risk of rejection or audit issues

We do not just prepare your claim: we optimize it to ensure you receive the maximum benefit available with as little bureaucratic pain as possible.

Our E-Business Claim Services

Claim Preparation

Emergex assists technology companies in claiming both refundable and non-refundable CDAE tax credits.

  1. Analyze your situation and assess eligibility for the E-Business program.
  2. Collect all necessary information to obtain annual eligibility certificates for the company and its employees.
  3. Prepare a file that meets Investissement Québec’s requirements.
  4. Once certificates are received, prepare the relevant tax schedules in your corporate income tax return.

Advice

Several factors can compromise CDAE eligibility. Emergex provides guidance to avoid pitfalls and ensure certification:

  • Analyze revenue sources and verify compliance with required ratios.
  • Assist in modifying corporate structure if needed to meet eligibility criteria.
  • Review documentation (timesheets, project descriptions, contracts, etc.) to ensure compliance with Investissement Québec requirements.

Optimization

Beyond the CDAE tax credit, other government programs can help grow your company. Entrusting Emergex with these claims ensures maximum global ROI:

  • Identify additional programs you qualify for.
  • Calculate potential claims for each program.
  • Determine the optimal combination of programs.
  • Optimize your return considering ensuing tax liabilities.

Financing

If you need cash to finance software development, different options are available: banks, institutions specialized in financing tax credits, loan guarantees, and direct financing by Investissement Québec. Emergex can help:

  • Choose the best prefinancing solution for your needs.
  • Provide letters of comfort accepted by most financial institutions.
  • Prepare technological descriptions required for prefinancing.
  • Recommend partners specialized in tax credit financing.

How can Emergex help

Navigating the CDAE tax credit can be challenging. Our team helps medium-sized tech companies:

  • Assess eligibility for CDAE
  • Identify qualifying e-business and AI activities
  • Our PhD’s in AI can help guide you with a technological roadmap
  • Prepare accurate claims with supporting documents
  • Defend claims during verification by Investissement Québec
  • Maximize tax savings while staying compliant

If you are a Quebec-based company moving from CDAE to CDAEIA, we can guide you through every step of this complex process.

Ask us anything!

E-business FAQ

The E-Business tax credit, offered by the Quebec government, supports companies with a website or online presence. It is designed to encourage businesses to invest in or adopt technology, including e-commerce, to improve operations and reach new customers.

The program covers eligible projects in software publishing, system development, and secure business processes that generate measurable economic benefits.

To qualify for the E-Business tax credit, a company must have a permanent establishment in Quebec and be actively engaged in business. Additionally, the company must maintain a website or online presence used to sell goods or services, or to communicate with customers and clients.

Eligibility also requires that the company meet the 75% and 50% revenue ratio tests and maintain at least six full-time employees. For practical examples, see our related articles.

There are many R&D assistance programs available, but one of the largest in Canada is the Scientific Research and Experimental Development (SR&ED) tax credit.

The SR&ED tax credit is a federal program that supports businesses conducting research and development activities in Canada. Most provinces complement the federal program by providing additional funding to companies with a local establishment.

This tax credit can be claimed for expenses related to the development of new or improved products, processes, materials, or software.

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